If you do have an issue with your Beast & Buckle purchase, we want to know about it AND make it right. That is why you can always return ANY non-sale item within 30 days of delivery, no questions asked. All we ask is that you tell us why so that we can improve our products and buying experience.
We do not accept returns for the following items:
To initiate a return, use our self-service return system. You will receive a prepaid label to mail back your item(s).
We are proud to partner with Returnly to offer Instant Exchanges! If you need to exchange an item, you can have your new item shipped BEFORE we receive your returned item...it's really awesome! You can do this in less than a minute using our self-service return system. You'll receive a prepaid shipping label for sending the item back to us, and your new "order" will process just like a normal one - you'll be able to track it and see exactly when it is supposed to arrive!
For return, we will send you an email to notify you that we have received your returned item. Your refund will be processed a credit will automatically be applied to your credit card or original method of payment, usually within 3-5 business days.
If you submitted a return/exchange request before July 2, 2020 and need to access your request, you can access our old returns system temporarily here.